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Digital Transformation

Digital Transformation

Digital Transformation

We at Hi Pharm know that digital technologies are transforming the pharmaceutical market. We aim to use an integrated approach to develop holistic and sustainable digital maturity.

Developing our people digital skills

Learning and development through our digital channels, following up on our people needs and learning accomplishments:

  • To add value, even to automated systems and intelligent machines
  • To operate in a digital environment
  • To continually adapt to new ways of working and new occupations

Enhancing Customer Experience

Increasing customer satisfaction is achieved through digital ways such as social media, information-based marketing, and specific customer segmentation. For example, enabling direct conversations with health care professionals (HCPs) and patients will reduce the total cost of sales, offering additional services to our clients.

Review of Business Model using Microsoft systems

We have transformed our business processes, to become efficient, to develop our market share, through integration between several parties Hi Pharm network and open up solutions